Living is for everyone...
Many of us face challenges throughout our lives, some more than others. However the realization that these problems are temporary and that you don't have to go through your struggles alone has provided hope for many to go on living. This page provides a variety of local and provincial resources that are available for information and support. Learning that someone you know or care about is thinking about suicide can be overwhelming. You don’t have to deal with it alone. Refer to the resources below for support available within the community
For immediate risk call 9-1-1
For Adults in crisis contact COAST (Crisis Outreach and Support Team) 1-866-550-5205
For Children & Youth in crisis contact Pathstone Mental Health 24hr Crisis Line 1-800-263-4944
24 Hour Support
COAST Niagara Toll free 1 (866) 550-5205
Crisis Outreach and Support Team (COAST) provides crisis intervention services (telephone and outreach) to people with mental illness who are in crisis 24 hours a day 7 days a week. Mental health and addiction workers (nurses, social workers, occupational therapists) will triage calls on the crisis line and provide support and develop a plan for intervention. Clients may be provided with support and intervention on the telephone. COAST outreach team consists of a mental health worker paired with a specially trained police officer who responds to crisis in the community. The team provides crisis intervention, support, assessment and assistance, developing follow-up plans to clients in the community who are in crisis. Follow-up may include brief monitoring/support, referral to appropriate community organizations/support networks, or collaboration with existing supportive organizations. Prevention of ongoing or future crisis is a goal of the program. Model of service is mental health outreach and crisis intervention partnered with police services.
Pathstone Mental Health Services Toll free 1-800-263-4944 http://www.pathstonementalhealth.ca
A mobile crisis intervention service providing immediate telephone counseling and, if necessary, on-site crisis intervention in the home, school, hospital, or other community location. It operates 7 days a week, 24 hours a day for children and youth up to the age of 18 and their families. Counsellors have access to psychiatric and psychologist consultation.
Distress Centre Niagara http://www.distresscentreniagara.com
Distress Centre Niagara provides a free, confidential, 24-Hour support. Training and suicide prevention and intervention workshops are also available.
St. Catharines (905) 688-3711
Port Colborne/Welland (905) 734-1212
Beamsville/Grimsby (905) 563-6674
Fort Erie (905) 382-0689
Kid’s help phone Toll free 1-800-668-6868 http://www.kidshelpphone.ca
Toll-free, 24-hour, bilingual and anonymous phone and web counseling, referral and information service for children and youth. Including physical, sexual and emotional abuse, drugs and suicide.
Jeunesse J'ecoute 1-800-668-6868 https://jeunessejecoute.ca/fr
Jeunesse, J'écoute est le seul service de consultation et de référence pancanadien accessible jour et nuit par téléphone et par Internet. Ce service, offerts aux enfants et aux adolescents, est bilingue, gratuit et anonyme. Les intervenants professionnels de Jeunesse, J'écoute fournissent un soutien immédiat et chaleureux aux jeunes gens partout au pays.
First Nations and Inuit Hope for Wellness Help Line 1-855-242-3310
This toll-free crisis intervention support line is to connect First Nations and Inuit young people and adults experiencing distress with experienced crisis intervention counsellors. Services are available 24/7 in English and French, and if requested – Cree, Ojibway and Inuktitut.
Your Life Counts (YLC) http://www.yourlifecounts.org/
The YLC Online Lifeline is a free, safe and secure place for you to share your thoughts and feelings confidentially and anonymously.
Crisis Outreach and Support Team (COAST) provides crisis intervention services (telephone and outreach) to people with mental illness who are in crisis 24 hours a day 7 days a week. Mental health and addiction workers (nurses, social workers, occupational therapists) will triage calls on the crisis line and provide support and develop a plan for intervention. Clients may be provided with support and intervention on the telephone. COAST outreach team consists of a mental health worker paired with a specially trained police officer who responds to crisis in the community. The team provides crisis intervention, support, assessment and assistance, developing follow-up plans to clients in the community who are in crisis. Follow-up may include brief monitoring/support, referral to appropriate community organizations/support networks, or collaboration with existing supportive organizations. Prevention of ongoing or future crisis is a goal of the program. Model of service is mental health outreach and crisis intervention partnered with police services.
Pathstone Mental Health Services Toll free 1-800-263-4944 http://www.pathstonementalhealth.ca
A mobile crisis intervention service providing immediate telephone counseling and, if necessary, on-site crisis intervention in the home, school, hospital, or other community location. It operates 7 days a week, 24 hours a day for children and youth up to the age of 18 and their families. Counsellors have access to psychiatric and psychologist consultation.
Distress Centre Niagara http://www.distresscentreniagara.com
Distress Centre Niagara provides a free, confidential, 24-Hour support. Training and suicide prevention and intervention workshops are also available.
St. Catharines (905) 688-3711
Port Colborne/Welland (905) 734-1212
Beamsville/Grimsby (905) 563-6674
Fort Erie (905) 382-0689
Kid’s help phone Toll free 1-800-668-6868 http://www.kidshelpphone.ca
Toll-free, 24-hour, bilingual and anonymous phone and web counseling, referral and information service for children and youth. Including physical, sexual and emotional abuse, drugs and suicide.
Jeunesse J'ecoute 1-800-668-6868 https://jeunessejecoute.ca/fr
Jeunesse, J'écoute est le seul service de consultation et de référence pancanadien accessible jour et nuit par téléphone et par Internet. Ce service, offerts aux enfants et aux adolescents, est bilingue, gratuit et anonyme. Les intervenants professionnels de Jeunesse, J'écoute fournissent un soutien immédiat et chaleureux aux jeunes gens partout au pays.
First Nations and Inuit Hope for Wellness Help Line 1-855-242-3310
This toll-free crisis intervention support line is to connect First Nations and Inuit young people and adults experiencing distress with experienced crisis intervention counsellors. Services are available 24/7 in English and French, and if requested – Cree, Ojibway and Inuktitut.
Your Life Counts (YLC) http://www.yourlifecounts.org/
The YLC Online Lifeline is a free, safe and secure place for you to share your thoughts and feelings confidentially and anonymously.
Other Community Services
Mental Health and Addiction Access Line Call 1-866-550-5205 http://accesslineniagara.com/
Provide telephone support for adult residents of Niagara facing addiction and mental health concerns. Callers get immediate access to supportive, trained responders who provide information, support, connection to local services & follow up
Centre de Santé Communautaire Hamilton/Niagara Toll free 1-866-885-5647 http://www.cschn.ca
A multi-disciplinary agency serving the French speaking population of Niagara and Hamilton Regions programs include counselling and community initiatives for children and adults.
Canadian Mental Health Association - Niagara Branch 905-641-5222 http://cmhaniagara.ca/
Urgent Support Service
Mental Health counselors are available to assist individuals (16 + years of age) in meeting immediate needs for problem solving, goal setting, and linking to appropriate community supports. Available Monday to Friday from 11:30 a.m. - 5:30 p.m. at :
Niagara Health (905) 378-4647 http://www.niagarahealth.on.ca/
The Niagara Health Mental and Addictions Program offers inpatient and outpatient mental health and ambulatory care programs at a number of their sites. Including but not limited to the below.
Niagara Region Public Health
Mental Health Program (905) 688-2854 ext. 7262 https://www.niagararegion.ca/living/health_wellness/mentalhealth/default.aspx
Confidential counselling, support, education and treatment for residents with severe and persistent mental illness and concurrent disorders.
Family Mental Health and Support Network of Niagara 905.894.6808 http://www.familysupportniagara.com/
Offering coping skills support and education to families who have a relative with the following mental health issues, including SafeTALK workshops.
Information Services Dial 2-1-1 or (905) 682-6611 http://www.incommunities.ca/
InCommunities provides information about available community resources and programs.
Provide telephone support for adult residents of Niagara facing addiction and mental health concerns. Callers get immediate access to supportive, trained responders who provide information, support, connection to local services & follow up
Centre de Santé Communautaire Hamilton/Niagara Toll free 1-866-885-5647 http://www.cschn.ca
A multi-disciplinary agency serving the French speaking population of Niagara and Hamilton Regions programs include counselling and community initiatives for children and adults.
Canadian Mental Health Association - Niagara Branch 905-641-5222 http://cmhaniagara.ca/
Urgent Support Service
Mental Health counselors are available to assist individuals (16 + years of age) in meeting immediate needs for problem solving, goal setting, and linking to appropriate community supports. Available Monday to Friday from 11:30 a.m. - 5:30 p.m. at :
- 15 Wellington Street, St. Catharines
- 6760 Morrison Street, Niagara Falls
Niagara Health (905) 378-4647 http://www.niagarahealth.on.ca/
The Niagara Health Mental and Addictions Program offers inpatient and outpatient mental health and ambulatory care programs at a number of their sites. Including but not limited to the below.
- Psychiatric Emergency Response Team (PERT)
- Niagara Health IMPACT (Integrated Mobile Program for Acute Community Treatment (905) 378-4647 ext. 46400
Niagara Region Public Health
Mental Health Program (905) 688-2854 ext. 7262 https://www.niagararegion.ca/living/health_wellness/mentalhealth/default.aspx
Confidential counselling, support, education and treatment for residents with severe and persistent mental illness and concurrent disorders.
Family Mental Health and Support Network of Niagara 905.894.6808 http://www.familysupportniagara.com/
Offering coping skills support and education to families who have a relative with the following mental health issues, including SafeTALK workshops.
Information Services Dial 2-1-1 or (905) 682-6611 http://www.incommunities.ca/
InCommunities provides information about available community resources and programs.
Postvention Supports
A postvention is an intervention conducted after a suicide, largely taking the form of support for the bereaved Family and friends of the suicide victim may be at increased risk of suicide themselves.
Loving Outreach (905) 934-2176 http://www.lovingoutreach.org/
A support group for survivors grieving the loss of someone through death by suicide.
Bereaved Families of Ontario (905) 318-0070 www.bfo-hamiltonburlington.on.ca
An association of families for parents who have lost a child through death and for children up to 19 yrs who have lost parents, siblings or other significant persons through death. Also one-to-one support and telephone support. Support programs.
Survivor Support Program (416) 595-1716 www.torontodistresscentre.com
Counseling and support for adult members of families in which there has been a death by suicide or homicide. Offers individual support, group counseling and community education. Resource Centre available to all.
EAP (Employment Assistance Program)
Check to see if you have an EAP – Employment Assistance Program through your work- place which offers free limited confidential access to trained counsellors. Your health insurance and benefit coverage may also provide an annual allowance for psychological services. Clergy, spiritual leaders or funeral home directors may also be of help.
Loving Outreach (905) 934-2176 http://www.lovingoutreach.org/
A support group for survivors grieving the loss of someone through death by suicide.
Bereaved Families of Ontario (905) 318-0070 www.bfo-hamiltonburlington.on.ca
An association of families for parents who have lost a child through death and for children up to 19 yrs who have lost parents, siblings or other significant persons through death. Also one-to-one support and telephone support. Support programs.
Survivor Support Program (416) 595-1716 www.torontodistresscentre.com
Counseling and support for adult members of families in which there has been a death by suicide or homicide. Offers individual support, group counseling and community education. Resource Centre available to all.
EAP (Employment Assistance Program)
Check to see if you have an EAP – Employment Assistance Program through your work- place which offers free limited confidential access to trained counsellors. Your health insurance and benefit coverage may also provide an annual allowance for psychological services. Clergy, spiritual leaders or funeral home directors may also be of help.
For more resources, guidance and education about suicide check out
Canadian Association for Suicide Prevention
